As a result of the Coronavirus’ impact on our nation and state and local health guidelines, we have taken actions to protect the safety of our fans, vendors and stakeholders. The Southern 500 will officially run with fans in attendance, but without some effected experiences and camping options. The following will not be available for the 2020 Southern 500 Weekend:
Racing Electronics Scanner & Rentals
Stripe Zone & T4 Hospitality
Practice Day Tickets
Sport Clips Haircuts VFW 200 Tickets
Fans who purchased any of the above will automatically receive a credit for the full amount of the above effected experiences, plus an additional 20% of the total amount paid for those experiences, in their Darlington Raceway account by August 12. No action is needed to receive this credit.
Please note that this credit only applies to the above experiences and your other purchases, such as Southern 500 grandstand tickets, remain on your account unless you opted out of the 2020 event. The credit can be applied to a future race event in 2021 at a NASCAR-owned track. For additional ticket holder options and more information, please see below. If a refund is preferred, refund request forms are due September 21, 2020.
A: No further action is needed at this time and you will automatically receive the additional 20% credit for the above experiences. If you opted out of the 2020 event, your Southern 500 grandstand ticket credit was already rolled over to your account for the 2021 Southern 500.
A: Ticket holders will receive a credit in their Darlington Raceway account by August 12. Ticket holders may use the 120% credit, from the above experiences, towards a future 2021 NASCAR-sanction event at any NASCAR-owned track, subject to availability.
Please contact the ticket office at 866-459-7223 if you’re interested in applying your credit to an event at another NASCAR-owned track.
A: Ticket holders will receive a credit, for the above experiences, in their Darlington Raceway account automatically. No action is needed to receive the credit.
A: Yes, the credit can be applied to your 2021 Darlington Raceway renewal. Information on how to apply your credit to your renewal will be provided during the renewal period.
A: Ticket holders requesting a refund must complete the refund request form by September 21, 2020.
Please note that our team will be in touch as soon as possible regarding your request, but it may take up to 60 days from the original form submission date to process requests.
A: Refunds will be processed back to the credit card used on the original order. Refunds could take a minimum of 60 days to show on your credit card. If tickets were purchased using another method of payment, a refund check will be issued and mailed to the ticket holder on file. Refund checks could additionally delay payment. Every effort will be made to expedite your refund.
A: If you purchased through a third party, please reach out to the third-party seller for their refund policy.